Q1: Are you a factory or a trading company?
A1: We are a factory & trading combo. We have our own manufacturing facilities for core products (like hoodies & sweatshirts, t-shirts & polo shirts), while partnering with audited factories to expand our product lines.
Q2: What's your MOQ (Minimum Order Quantity) and tiered pricing?
A2: Our MOQ and pricing depend on whether you are ordering in-stock blanks or custom designs:
Blank / In-Stock Items:
MOQ: 10 pcs / color
Pricing: Flexible wholesale rates on stock availability.
Custom Orders (Custom Logo / Printing / Embroidery / Wash / Labels / Fabrics):
MOQ: 50 pcs per design/color.
Tiered Pricing Structure:
- 50 – 199 pcs:Baseline custom pricing
- 200 – 499 pcs:~5% – 10% discount
- 500+ pcs:Maximum bulk discount (Factory Direct Rate)
Q3: Do you offer custom branding and sample development? How does it work?
A: Yes, we offer full OEM/ODM customization for your brand.
Customization Options:
- Printing & Crafts: 3D Puff Print, Direct-to-Garment (DTG), Direct-to-Film (DTF), Chenille Embroidery Patches, Acid Wash / Garment Dyeing, Distressed Details, etc.
- Branding & Packaging: Custom neck labels, woven tags, hangtags, and custom polybags.
- Garment Construction: Custom fitting/sizing charts, drop-shoulder cuts, raglan sleeves, double-layer inner lining, and custom GSM fabrics.
Sample Process & Policy:
- Sample Lead Time: 5 – 10 business days after design approval.
- Sample Cost: $[50 – $100] per piece (varies based on craft complexity).
- Sample Refund Policy: Sample fees are 100% refundable or credited toward your final payment when you place a bulk order (MOQ [200] pcs).
Q4: What is your production lead time and shipping options?
A:
- Sample Time:5–10 days.
- Bulk Production:7–14 days for orders under 500 pcs; 15–25 days for larger orders.
- Shipping Methods:Express (DHL/FedEx/UPS, 3–7 days), Air Freight (7–10 days), and Sea Freight/DDP door-to-door with all taxes included (20–35 days).
